World Retail Banking Report 2019

World Retail Banking Report 2019

The World Retail Banking Report 2019 from Capgemini Group and Efma explores the customer’s banking journey paradigm shift to Open X and the importance for banks to evolve as universal partners and build strong positioning within this new connected ecosystem.

Doors have been opened to new-age players in the banking industry, intensifying the need for incumbent banks to prepare for change in order to remain competitive. Players that can deliver reliable, quick, and proactive solutions will be poised to provide a superior experience to the customer and play a leading role in the new ecosystem.
Successful banks will be those that can prepare for seamless and scalable collaboration in the Open X economy while continuing to build on their traditional strongholds.

Learn more in the World Retail Banking Report 2019.

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  • Therese Sinter
    Therese Sinter
    Kommunikations- och marknadsdirektör, Sogeti Skandinavien
    +46 70 361 46 21