Inside the C-suite:

Today, evidence-based, data-driven decisions are no longer optional – they’re essential. Inside the C-suite: How AI is quietly reshaping executive decisions, the latest research brief from the Capgemini Research Institute, explores how CXOs are integrating AI into the strategic decision-making journey. The brief draws insights from 500 CXOs (including 100 CEOs) and in-depth interviews with industry leaders. Key findings include:

• AI adoption is accelerating: One in six CXOs actively uses AI in the strategic decision-making journey – a figure set to more than double within three years.
• Experimentation is high: 41% of CEOs are already testing AI – more than any other leader group.
• Benefits are already visible: Over half of CXOs report significant improvements in cost, speed, foresight, and creativity.
• CXO concerns around use of AI: Despite growing recognition of AI’s potential to augment strategic thinking, CXOs worry most about legal risks, explainability, and data quality in AI decisions.

The research brief provides essential insights for CXOs, senior leaders, board members, and anyone shaping high-impact strategic choices in the age of AI. To help make AI-powered decisions with confidence, organizations should:

• Revamp AI governance and accountability frameworks for the agentic era
• Build a framework to evaluate the readiness of decisions for AI support
• Leverage human-AI chemistry to unlock true competitive advantage
• Give a head start to your CXOs with AI essentials such as a skilled task force, robust data, and secure systems
• Boost CXO confidence to leverage AI with targeted upskilling and mentoring.

To get the necessary insights to lead with confidence in the AI-powered era, download the research brief today.