How greater intelligence could supercharge supply chains

In our latest Capgemini Research Institute report, How greater intelligence could supercharge supply chains, we aim to answer the key questions relating to the new supply chain paradigm. To support our analysis, we conducted an online survey of 1,000 organizations across multiple sectors as well as in-depth interviews with organizational leaders.

The crises of the past three years have redefined supply-chain priorities. Efficiency and continuous cost optimization, resilience, and agility to support new business models are currently the top three priorities for organizations, which must also address new market trends. However, fewer than 20% of organizations currently consider themselves able to handle today’s supply chain challenges with consistent success.

Achieving organizational supply chain transformation will be multifaceted. It will entail changes in technology, governance, capabilities, extended ecosystems, collaboration, and economic models for organizations. We conclude our report with concrete recommendations in these areas. Download our full report to find out more about how intelligent supply chains could benefit organizations by allowing them to take on a more customer-centric focus.