Retail banking top trends 2024

Retail banking top trends 2024

Banking firm innovation within a dynamic regulatory environment will mark the coming year. Read more about the 2024 trends in retail banking in this report from Capgemini Research Institute.

New-age players, emerging technologies, and expanding regulatory compliance are transforming the retail banking landscape. Innovations, including generative AI and open banking, will distinguish competitive frontrunners.

In response, retail banks will balance resilience and innovation throughout the months ahead. They will lean into sustainability and cloud opportunities, and cater to expanding affluent wealth bands with tailored products and premium experiences. Strategic banks will fortify digital operational resilience amid increased regulatory scrutiny.

Read Retail banking Top Trends 2024 to explore strategic insights and tactical use cases on technological advancements and business initiatives – including generative AI, cloud and edge computing, and ESG data – that have the potential to reshape retail banking.

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  • Therese Sinter
    Therese Sinter
    Marketing & Communications Director, Sogeti Nordics
    +46 70 361 46 21

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